Case Study No 3

Case Study Questions and Answers:

1. Why do you think that Aviall failed in their implementation of an enterprise resource planning system? What could they have done differently?

Answer:

The reason why Aviall failed might be the ERP system did not work to improve the operational needs of Aviall management.

They could done differently by reviewing the proper needs of the system and analyze the prior business requirements in making a decision in using software such us ERP system.

2. How has information technology brought new business success to Aviall? How did IT change Aviall’s business model?

Answer:

-Information technology bought new business success to Aviall by using common business databases managed by database software from Sybase, Inc.

-Developing a website to reduce the cost of every transaction.

-The IT Changed Aviall from a catalogbusiness to full-scale logistics business and Aviall became a provider of supply chain management services through the integration of a range of Web-enabled e-business software systems.

3. How could other companies use Aviall’s approach to the use of IT to improve their business success? Give several examples.

Answer:

Other companies can use aviall approach of IT to improve their business success by using appropriate approach to improve their services like creating a website in ordering or reservation.